Is updating your Synology NAS closer to an artform than a science?

Recently we’ve been chewing over what a successful patch/upgrade cycle looks like for hardware appliances. We’re anchoring round Synology DSM here because it underpins stuff SMEs do on a daily basis, but the ideas are transferable to other platforms.   Managed well, patching takes more TLC than many folks are able to give. Having discovered this, we’ve found that approaching updates …

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